Privacy Policy

Quiet Wing LLC (“Quiet Wing,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your information with care and transparency. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage with our services.

By using our website or working with Quiet Wing, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, organization name, job title, and any other information you choose to share through our website, contact forms, scheduling tools, or client portal.

We may also collect non-personal information such as browser type, device information, pages visited, and general site usage data to help us improve our website and services.

When you provide information through our website or client portal, it may be processed and stored on secure servers located in the United States.

2. How We Use Your Information

We use the information we collect to:

  • Provide and deliver our services

  • Communicate with you regarding inquiries, partnerships, or active engagements

  • Manage client accounts and support ongoing work

  • Maintain and improve our website, systems, and service delivery

  • Process billing and administrative functions

  • Comply with legal and contractual obligations

3. Client Portal & Account Information

If you engage with Quiet Wing services, certain information may be accessed through our client portal, which may include invoices, service agreements, and related documents.

You may request updates or corrections to your information at any time. Some records may be retained as required for legal, accounting, or operational purposes, even after a project or engagement ends.

4. Information Sharing & Disclosure

Quiet Wing does not sell or rent personal information.

We may share limited information only in the following circumstances:

  • With trusted service providers who support our operations (such as billing, scheduling, or secure data storage platforms)

  • When required by law, legal process, or governmental request

  • When necessary to protect the rights, safety, or security of Quiet Wing, our clients, or others

We take reasonable steps to ensure that any third-party service providers handle information securely and appropriately.

5. Payment Information

Payments are processed through secure payment forms associated with individual invoices within the Quiet Wing client portal. Quiet Wing does not store full credit card or banking details on its systems.

Payment processing is conducted by third-party providers who maintain their own privacy and security standards and are responsible for the secure handling of payment data.

6. Cookies & Website Analytics

Our website may use cookies and analytics tools to understand how visitors interact with our site and to improve user experience.

This information may include pages visited, time spent on the site, and general traffic patterns. This data does not directly identify individual users.

You may disable cookies through your browser settings, though some site functionality may be affected.

7. Data Security

We take the security of client and user information seriously and use appropriate administrative, technical, and organizational safeguards to help protect against unauthorized access, disclosure, alteration, or loss.

In the course of providing services, Quiet Wing may access or work within client-managed systems (including CRM platforms and related data environments), as well as secure tools such as our client portal and approved data management interfaces (e.g., Airtable-based systems). Clients retain ownership and primary control of their data within their own systems.

We use appropriate safeguards to help protect information across the systems we use, while recognizing that no digital environment can be fully risk-free.

8. Children’s Privacy

Our services and website are intended for professional and organizational use and are not directed toward individuals under the age of 13, in accordance with the U.S. Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised effective date.

10. Contact

If you have any questions about this Privacy Policy, you may contact us at: Hello@quietwingllc.com